Direct Communications has the capability for service of all makes of mobile base and backbone radio transmission technology’s and is also the appointed TAIT SERVICE CENTRE for Western Australia. We provide a fixed labour repair rate for Mobile and Hand-Held radios. Scheduled or on-demand service is provided to cover most brands of two-way radio equipment. The Malaga workshop is equipped with modern test equipment and a spare part holding to facilitate the prompt repair/return of customer equipment.
Where desired, routine on-site maintenance is available from Direct Communications. Experience has shown that periodic onsite maintenance resolves on site problems often attributed to faulty equipment. Our on-site services can include system inspection, health checks, testing to manufacturer’s specifications, power supply checks, antenna checks, comprehensive service reports and advice on upgrades and improvements.
We currently provide this service throughout all Western Australia and into the Northern territory. Our service personnel are experienced in working in remote areas and offer a high calibre of workmanship and support to customers.
Whether in your vehicle or at your site, we can install your new equipment to ensure effective and reliable operation. Our field technicians are trained and equipped for working at heights and within industrial environments including mines, processing plants and underground.
If required, Direct Communications can customise a service package for the repair of your base equipment and mobiles with guaranteed pricing and repair time. The Company, being based in Western Australia, have a good understanding of the local conditions and hardships faced by organisations requiring reliable supply and service of equipment in remote areas of Western Australia and indeed, throughout the rest of Australia.
Efficiently manage your fleet to meet the demands of rising fuel costs, compliance mandates and increased customer service expectations.
Direct Communications mobile technology combined with partner applications allow you to communicate with your drivers anytime, anywhere; proactively repair and maintain your fleet; and track driver and vehicle performance. With a full line online mobile devices and automation technologies – from, RFID to remote monitoring technologies – you can efficiently track and manage your fleet, increase driver productivity by decreasing stop–times, and enhance customer service with real–time shipment visibility.